Sorry I've been taking my time responding. Truth be told the reason is, although you might not believe me, I don't actually like complaining! I'd much rather have nothing to complain about. But my personality type is also that I will not sit idly by when I have problems I shouldn't have to and/or can see improvements that can be made.
I have been making a list and I've decided to keep it on my server so I can amend and update it as time goes by.
However, the following is something I'd like to have taken care of quickly (it was #4 on my list but that may shift around a bit when I finally publish):
- I've had a problem logging into this centresuite.com - a totally separate website to manage my one business credit card. My account had been locked. I called up and complained. I was told that somebody - perhaps you - was supposed to get back to me to resolve the issue. It's been almost 3 weeks now, no followup, no phone calls, no email, nothing!
Basically I've had not been able to log in to that site to pay my business visa. Please fix, contact me or whatever as my next invoice is about to be paid and my plan was to pay that off then.
See "Continued reading" for the real skinny!
Note: You do not want to become like my last bank Wells Fargo
