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December 23, 2003

More sons-clearcase Network Problems

I decided to check sons-clearcase after Ron implemented his fix for our router problems. Turns out I can't access it again. Not sure if it's the router, the fix or something else. I can VPN into my desktop. I can ping servers such as sonscentral and sonsservices but not sons-clearcase. I tried pinging the gateway and it still dropping packets.

Then when I was attempting to ping sons-clearcase I got the following:

$ ping sons-clearcase

Pinging sons-clearcase.SALIRA.COM [192.168.0.99] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Reply from 192.168.1.1: Destination host unreachable.

Ping statistics for 192.168.0.99:
    Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

Not sure what this means. Guess I'm gonna have to drive into work again...

Checked sons-clearcase from home and couldn't get to it. Drove in and analyzed the situation. Saw things in the Event Viewer possibly indicating that the network card was bad. Rebooted machine. Couldn't get it up on the network. Ran network trouble shooter and it suggested replacing the network cable. Didn't want to do that. It also suggested to try to plug the network cable into another spot on the hub. Tried that and it worked! Not sure if that was the fix or if sons-clearcase's network card is flaking out. Rebooted once again to come up clean.

Clearquest Network problems

Still having problems with network router. Ron is implementing a bandaide solution. Meantime each time the router goes down so does Clearquest and I need to restart the SQL/Anywhere server as well as the Clearquest Daemon.

December 22, 2003

2.2.1.6/Vob Backups

  1. Built 2.2.1.6
  2. Configured VOB backups to work

Seems that there is no way to run the pre/post command remotely under our current setup. Instead I opened up ccadmin by removing the "*" in /etc/passwd. This allows rsh to work then changed the pre/post commands to:

C:\Cygwin\bin\rsh.exe sons-clearcase -lccadmin cleartool [un]lock vob:\\salira

December 21, 2003

Sons-clearcase Network Problems II

Went in around 3 PM. Rebooted sons-clearcase. It's back up and running. Noticed that our backups are not really working well (never have been actually). Performed backup by hand.

BackupExec doesn't seem to want to properly do the pre and post commands necessary to backup the vobs. It seems to say that it can execute the cleartool lock command on the remote machine but always fails with an error stating that the pre command failed.

What was really confusing about this is that the Tools vob backup appears to work. Well then I found out that the Tools vob backup was configured to run the pre command but accept non 0 as an OK status whereas the Salira vob was not accepting non 0 as an OK status.

In any event ct lock vob:\ should return 0. In the Tools vob case the lock was not really happening.

Need to speak to Veritas regarding this on Monday and get this finally working correctly.

Meantime at least we have one good backup!

Sons-clearcase Network Problems

I saw some email saying that there was some possible problems with some Clearcase stuff and decided to investigate. I had talked with Ron on Friday and he is aware of our network problems. But today I could not contact sons-clearcase at all. I can seem to ping and otherwise contact other machines such as sonscentral, sonsservices and engineer's desktops such as dko and gtsang. I can even ping sons-cc in Shanghai! I fear there might be something wrong with sons-clearcase itself - perhaps the network card. Why can I contact other machines but not sons-clearcase?

Not sure if I should go in to reboot sons-clearcase and see if she comes up OK. I guess I oughta...

Hmmm... I can't ssh adefaria@adefaria either. Doesn't accept my password. ssh ccadmin@adefaria doesn't work either. Could this be an Active Directory problem too?

Was able to remote desktop to sonscentral. Doesn't seem like my account is locked. Neither is ccadmin. Can't tell if this network issue is just sons-clearcase or a larger problem.

December 19, 2003

Clearquest problems

Still have Clearquest problems, almost daily, where I come in and people cannot access Clearquest. Worked on the phone for a while with Rational. Came down to a theory that this is caused by networking problems. Checked with Ron, yes indeed we are experiencing network problems.

December 18, 2003

fx/sonlinux

  1. Checked out the fx branches to make sure everything was set up properly.
  2. Continued to attempt to get XDMCP, Samba, etc, working on sonslinux

December 17, 2003

2.3.0.1/SQL Anywhere

  1. Resolved issue with last night's merge
  2. Kick started SQL Anywhere - again!
  3. Got sonslinux up on the net again - working on Samba, XDMCP, etc
  4. Set up us_fx/china_fx branch for Shirley

Another day, another failure, another message:

Unable to logon to the SQL_ANYWHERE database "\\Sons-clearcase\ClearQuest\schema.db".

The vendor error message was:
SQLDriverConnect: RETCODE=-1, State=S1000, Native Error=-305 [Sybase][ODBC Driver]General error: I/O error ??? -- transaction rolled back

December 16, 2003

2.3.0.1/SQL Anywhere

  1. Downloaded new version of e2fsck for sonslinux - now on SuSE 8.2
  2. Created 2.3.0.1 buglist
  3. Assisted James to install Cygwin on his desktop
  4. While sonslinux is up on SuSE 8.2 it's networking is not all that configured
  5. Kick started SQL Anywhere
SQL Anywhere got stuck with:
Unable to logon to the SQL_ANYWHERE database "\\Sons-clearcase\ClearQuest\schema.db".

The vendor error message was:
SQLDriverConnect: RETCODE=-1, State=S1000, Native Error=-301 [Sybase][ODBC Driver]General error: internal database error ??? -- transaction rolled back

December 15, 2003

2.2.1.5 Built

After receiving a file from MTeng I had built and released 2.2.1.5. As MTeng has not yet checked in this file, and there is another bug on the 2.2.1.5 list, I do not consider 2.2.1.5 done yet. I have built and put a label down but this is sort of an unofficial build.

Also worked ag getting XDMCP running on sonlinux again. Still not working right.

December 12, 2003

Upgrade sonslinux

Upgraded sonslinux to SuSE 8.2

I was interested in how to install Linux and yet keep an old file system. In particular I had my music files on sonslinux and wished to keep them. While installing SuSE I attempted to save the /home file system. Unfortunately when SuSE boots I get:

sonslinux:~ # fsck /home
fsck 1.28 (31-Aug-2002)
e2fsck 1.28 (31-Aug-2002)
fsck.ext3: E2fsck not compiled with HTREE support,
        but filesystem /dev/hda6 has HTREE directories.

e2fsck: Get a newer version of e2fsck!
fsck.ext3 /dev/hda6 failed (status 0x8). Run manually!

Apparenlty Mandrake used some HTREE structures on that file system. While this FS will not fsck it does mount and appears to be accessible.

December 11, 2003

Slow day

Helped Yan with Clearcase problems. Investigating installing SuSE on sonslinux. SuSE appears to be more of a market leader.

December 10, 2003

WebSAM in browsers

Initial reports seem to indicate that Web SAM works on:

Operating System Internet Explorer 6.0 Netscape 7.1 Firebird Konqueror 3.1.0
Windows Yes Yes Yes N/A
Linux (Mandrake 9.1) N/A Yes Yes No
Solaris 7.0 N/A Yes N/A N/A

December 8, 2003

Clearquest bug

Fixed long standing Clearquest bug for Yan

For a long time now it was such that Clearquest would not initially start for me. First I would get a login failed dialog and then I could select OK and login like normal. But Yan asked me to get his Clearquest working as he just got a new system. Here I didn't even get a failed login dialog but instead a dialog about establishing the connection template. I could not get this to work.

I went back to my desk and attempted to select "Set up Clearquest repository" instead of OK'ing past the initial login failed dialog and alas I could not get that to work either. So I called Rational Support.

Eventually the pointed me to here which solved both my problem and Yan's. Hopefully there will be less problems for all.

December 5, 2003

IPTV

Helped Ying get the contents of the IPTV CD onto our anonymous ftp area. This required getting anonymous ftp to work again.

Had to add Everyone to //sonscentral/users/ftp for read and execute access. I still have a problem with a simple ls from anonymous ftp. Asked at cygwin.com.

December 4, 2003

Sun will rise again

Got it, although I had to get it through a patch cluster, which finally worked! The above patch required other patches, which, of course, required other patches and was a nightmare. Not that installing the patch cluster was that easy either. In any event I eventually managed to get SAM for Solaris up and running!

December 3, 2003

SAM 4 Sun needs patch

Haven't been able to get SAM running on Solaris:

Downloaded and installed SAM 4 Sun. Unfortunately it didn't run. The error message I get when attempting to start the server is:

Warning! The libthread.so on your system is an older version than
the one this VM was tested with. Please read the install
documentation for
patch installation instructions.
Could not create the Java virtual machine.

Leonal says there's a patch...

December 2, 2003

SAMSUN Not working

  1. Installed Solaris 7.0
  2. Installed SAM for Sun
  3. Downloaded Netscape and other patches for Sun
Installation of Solaris 7.0 did result in man pages and other things being installed. Still the Sun seems like it's missing lots of stuff like make, gcc, bash, etc.

Created some users and attempted to get remote XDMCP sessions going. Not working.

SAM installed but isn't working properly yet.

Can't install Netscape until we install patches. Having difficulty installing patches.

December 1, 2003

The sun shines again

Received a CD from Shirely with Solaris 7.0 on it and managed to get sonssun installed and on the network again. Still more to do like install a decent browser and get its XDMCP working but at least it's up.

Spent a lot of time still trying to get Samba on sonslinux to function properly