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  12    <title>Status for Andrew DeFaria: October  7, 2007 - October 13, 2007 Archives</title>
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  47     trackback:ping="http://defaria.com/mt/mt-tb.cgi/75"
  48     dc:title="UCMWB enhancements/Helpdesk Tickets"
  49     dc:identifier="http://defaria.com/blogs/Status/archives/week_2007_10_07.html#entry-000688"
  50     dc:subject="General Dynamics"
  51     dc:description=" Added CreateWOR button and hooked it so that we can now create WORs in UCMWB (from File: Create New WOR or the Create WOR toolbar button) Added multiselection to View browser Enhanced Delete View to be Delete View(s) and..."
  52     dc:creator=""
  53     dc:date="2007-10-12T17:25:07-06:00" />
  54 </rdf:RDF>
  55 -->
  56
  57
  58                      <h2 class="date-header">October 12, 2007</h2>
  59                      <a id="a000688"></a>
  60                      <div class="entry" id="entry-688">
  61                         <h3 class="entry-header">UCMWB enhancements/Helpdesk Tickets</h3>
  62                         <div class="entry-content">
  63                            <div class="entry-body">
  64                               <ul>
  65   <li>Added CreateWOR button and hooked it so that we can now create WORs in UCMWB (from <b>File: Create New WOR</b> or the Create WOR toolbar button)</li>
  66
  67   <li>Added multiselection to View browser</li>
  68
  69   <li>Enhanced Delete View to be Delete View(s) and to iterate over the selected views deleting them. Need to clean up the display of change sets and view private files when more than one view is selected.</li>
  70
  71   <li>Worked with Judy regarding <b>RANCQ00017440:</b> Update RanSimcello Switcher config spec for P4.0.24</li>
  72
  73   <li>Closed tickets:</li>
  74
  75     <ul>
  76       <li><b>RANCQ00016665:</b> UEH Tools Based on 4.0.6 versus 4.0.24 Config Spec</li>
  77
  78       <li><b>RANCQ00016964:</b> RoseRT does not open</li>
  79     </ul>
  80 </ul>
  81
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  83                                  <span class="post-footers">Posted by  at  5:25 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000688.html">Permalink</a>
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  98     dc:title="cqtool"
  99     dc:identifier="http://defaria.com/blogs/Status/archives/week_2007_10_07.html#entry-000687"
 100     dc:subject="General Dynamics"
 101     dc:description=" Sent cqtool out for code review..."
 102     dc:creator=""
 103     dc:date="2007-10-10T15:08:55-06:00" />
 104 </rdf:RDF>
 105 -->
 106
 107
 108                      <h2 class="date-header">October 10, 2007</h2>
 109                      <a id="a000687"></a>
 110                      <div class="entry" id="entry-687">
 111                         <h3 class="entry-header">cqtool</h3>
 112                         <div class="entry-content">
 113                            <div class="entry-body">
 114                               <ul>
 115   <li>Sent cqtool out for code review</li>
 116 </ul>
 117
 118                               <h3>Introducing cqtool</h3>
 119
 120 <p>I have implemented a new script called cqtool. This is to replace
 121 the unsupported /opt/rational/clearquest/bin/cqtool which is going
 122 away as of Clearquest 7.0. UCMWB utilized IBM/Rational's cqtool to
 123 perform certain actions. Additionally, as per Erik's RANCQ00014935
 124 request to enhance UCMWB to be able to create child WORs a tool needed
 125 to be developed to do that. So the new cqtool solves the following
 126 issues:</p>
 127
 128 <ul>
 129   <li>Provides a supported replacement for the following bits of UCMWB
 130 functionality:</li>
 131   <ul>
 132     <li>Cloning of WORs (Right click: Continue work in Clone on a
 133 closed non-orphan WOR)<br>
 134     </li>
 135     <li> Creation of Helpdesk tickets (Tools: Submit Helpdesk Request)</li>
 136   </ul>
 137   <li>Adds the following functionality:</li>
 138   <ul>
 139     <li>Allows for creation of new WORs</li>
 140     <li>Allows for linking of parent WOR to child WOR</li>
 141   </ul>
 142 </ul>
 143
 144 <p>Additionally, with the create WOR functionality, UCMWB can offer
 145 the ability to create a new, non parent/child WOR. Finally, as has
 146 been stated, with this new cqtool we don't have to worry about
 147 IBM/Rational's cqtool disappearing in CQ 7.0.</p>
 148
 149 <p>This is an involved process so I created this in a modularized
 150 fashion thus several Perl modules are involved. As per Ken's mandate,
 151 I am calling for a code review of what I have so far. Next I will hook
 152 this into UCMWB.</p>
 153
 154 <p>So far I have a cqperl script called cqtool. It relies on several Perl
 155 Modules, some of which I have added to Clearcase and our <i>standard
 156 lib</i> directory already
 157 (/cleartrig/ent/SNSD/muos/ccadm_tools/vobs/ranccadm/scripts/lib):</p>
 158
 159 <table align="center" border="1" cellpadding="2" cellspacing="0"
 160  width="90%">
 161   <tbody>
 162     <tr>
 163       <th bgcolor="#33ccff" valign="top">Module<br>
 164       </th>
 165       <th bgcolor="#33ccff" valign="top">Description<br>
 166       </th>
 167       <th bgcolor="#33ccff" valign="top">Location<br>
 168       </th>
 169     </tr>
 170     <tr>
 171       <td valign="top"><b>Display<br>
 172       </b></td>
 173       <td valign="top">Module for providing consistent output</td>
 174       <td valign="top"><i>standard lib</i><br>
 175       </td>
 176     </tr>
 177     <tr>
 178       <td valign="top"><b>CQTool<br>
 179       </b></td>
 180       <td valign="top">Handles communications with Clearquest</td>
 181       <td valign="top">~p6258c/adm/lib<br>
 182       </td>
 183     </tr>
 184     <tr>
 185       <td valign="top"><b>CreateWORUI</b></td>
 186       <td valign="top">UI for CreateWOR</td>
 187       <td valign="top">~p6258c/adm/lib</td>
 188     </tr>
 189     <tr>
 190       <td valign="top"><b>CreateHelpDeskUI</b></td>
 191       <td valign="top">UI for CreateHelpDesk</td>
 192       <td valign="top">~p6258c/adm/lib</td>
 193     </tr>
 194     <tr>
 195       <td valign="top"><b>Tk::MyText</b></td>
 196       <td valign="top">Subclasses the Tk TextUndo<br>
 197 widget. This is used for the description fields in both CreateWOR<br>
 198 and CreateHelpDesk. The subclassing was necessary in order to<br>
 199 provide for a modified callback that allows us to tell when the<br>
 200 widget has text and thus can set the Submit button to active.</td>
 201       <td valign="top">~p6258c/adm/lib</td>
 202     </tr>
 203   </tbody>
 204 </table>
 205
 206 <p>Additionally there is a cqtool script itself which is a command
 207 line interface/driver that was initially used to test the
 208 functionality provided in the above modules. It has been oriented to
 209 be the primary interface to this functionality. The thought is that
 210 UCMWB will fire up cqtool in the background at start up and then, if
 211 and when it's functionality is needed, UCMWB will feed commands to the
 212 already running cqtool.</p>
 213
 214 <p>When run interactively, cqtool prompts for a command. It will also
 215 read commands from $ARGV, execute them and exit. So, in a sense,
 216 cqtool works like cleartool.</p>
 217
 218 <p>If you type help at the prompt the following is displayed:</p>
 219
 220 <div class=code><pre>
 221 cqtool Version 0.9: Program to talk to Clearquest
 222
 223 Valid commands are:
 224
 225 createwor:                      Create a new WOR
 226 createhd:                       Create a new Help Desk Ticket
 227 clone &lt;wor&gt;                       Clones a WOR
 228 link &lt;parent wor&gt; &lt;child wor&gt;       Link a parent WOR to a child
 229 WOR
 230 exit|quit:                      Exits cqtool
 231 help:                           This display
 232 usage:                          Displays command line usage
 233 version:                        Displays version of cqtool
 234 </pre></div>
 235
 236 <p>createwor and createhd both are Perl/Tk applications that interact
 237 with Clearquest and display a GUI that obtains the necessary and
 238 required fields to create a WOR or a Helpdesk ticket. Note, only the
 239 bare minimum fields are available. IOW I didn't implement the whole UI
 240 that Clearquest provides. Instead it's just enough to create the WOR
 241 or Helpdesk ticket.</p>
 242
 243 <p>cqtool pays attention to a few environment variables:</p>
 244
 245 <dl>
 246   <dt><b>CQ_DBSET</b></dt>
 247
 248     <dd>Set to the dbset name of the Clearquest database to work with.
 249     For testing purposes set this to XTST3. Production would be
 250     RANCQ</dd>
 251
 252   <dt><b>CQ_USER</b></dt>
 253
 254     <dd>Name of the user to log in as. By default $USER is used. For
 255     testing purposes set this to "ccadm" (for the XTST3 database that
 256     is)</dd>
 257
 258   <dt><b>CQ_PASSWORD</b></dt>
 259
 260     <dd>Set to the password for CQ_USER. For testing purposes set this
 261     to "ccadm" (for the XTST3 database that is). If this is not set
 262     then cqtool prompts for a password.</dd>
 263 </dl>
 264
 265 <p>So then, with the proper environment variables set one can:</p>
 266
 267
 268 <div class=code><pre>
 269 $ cqtool help
 270 cqtool Version 0.9: Program to talk to Clearquest
 271
 272 Valid commands are:
 273
 274 createwor:                      Create a new WOR
 275 createhd:                       Create a new Help Desk Ticket
 276 clone &lt;wor&gt;                       Clones a WOR
 277 link &lt;parent wor&gt; &lt;child wor&gt;       Link a parent WOR to a child
 278 WOR
 279 exit|quit:                      Exits cqtool
 280 help:                           This display
 281 usage:                          Displays command line usage
 282 version:                        Displays version of cqtool
 283 </pre></div>
 284
 285 <p>or</p>
 286
 287 <div class=code><pre>
 288 $ cqtool createwor
 289 </pre></div>
 290
 291 <p>Oh, where is cqtool? Well for now it's in ~p6258c/adm/cq/cqtool
 292 (libs in ~p6258c/adm/lib/*).</p>
 293
 294
 295                               <p class="entry-footer">
 296                                  <span class="post-footers">Posted by  at  3:08 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000687.html">Permalink</a>
 297
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 303
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 307          xmlns:dc="http://purl.org/dc/elements/1.1/">
 308 <rdf:Description
 309     rdf:about="http://defaria.com/blogs/Status/archives/week_2007_10_07.html#entry-000686"
 310     trackback:ping="http://defaria.com/mt/mt-tb.cgi/73"
 311     dc:title="cqtalk"
 312     dc:identifier="http://defaria.com/blogs/Status/archives/week_2007_10_07.html#entry-000686"
 313     dc:subject="General Dynamics"
 314     dc:description=" Fixed issue with clone. Was core dumping cqperl. Should not be calling cloneWor unless the WOR is in a closed state. Changed code to check that the WOR is closed before attempting call to FireRecordScript for cloneWor. Resolved issues..."
 315     dc:creator=""
 316     dc:date="2007-10-09T19:14:26-06:00" />
 317 </rdf:RDF>
 318 -->
 319
 320
 321                      <h2 class="date-header">October  9, 2007</h2>
 322                      <a id="a000686"></a>
 323                      <div class="entry" id="entry-686">
 324                         <h3 class="entry-header">cqtalk</h3>
 325                         <div class="entry-content">
 326                            <div class="entry-body">
 327                               <ul>
 328   <li>Fixed issue with clone. Was core dumping cqperl. Should not be calling cloneWor unless the WOR is in a closed state. Changed code to check that the WOR is closed before attempting call to FireRecordScript for cloneWor.</li>
 329
 330   <li>Resolved issues with cqtalk's createwor and createhd Perl/Tk apps. They used to blow up when run a second time. Turns out you need to make sure you destroy and undef all global objects first.</li>
 331
 332   <li>Fixed issue with link option. Turns out that if we hit an error say getting an entity, because it was provided to use incorrectly (say typo), then even though we are using eval to trap this error, internal state of the session variable gets screwed up. The workaround is to re-establish the session by closing and re-opening the database. Time consuming but it works.</li>
 333 </ul>
 334
 335                               <p class="entry-footer">
 336                                  <span class="post-footers">Posted by  at  7:14 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000686.html">Permalink</a>
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