defaria.com/blogs/Status/archives/2004_09.html

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  12    <title>Status for Andrew DeFaria: September 2004 Archives</title>
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  24                <h1 id="banner-header"><a href="http://defaria.com/blogs/Status/" accesskey="1">Status for Andrew DeFaria</a></h1>
  25                <h2 id="banner-description">Searchable status reports and work log</h2>
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  35                         <a href="http://defaria.com/blogs/Status/archives/2004_08.html">&laquo; August 2004</a> |
  36                         <a href="http://defaria.com/blogs/Status/">Main</a>
  37                         | <a href="http://defaria.com/blogs/Status/archives/2004_12.html">December 2004 &raquo;</a>
  38                      </p>
  39
  40
  41
  42
  43                      <h2 class="date-header">September 22, 2004</h2>
  44                      <a id="a000251"></a>
  45                      <div class="entry" id="entry-251">
  46                         <h3 class="entry-header">gs.vbs/Backups</h3>
  47                         <div class="entry-content">
  48                            <div class="entry-body">
  49                               <ul>
  50
  51 <li>Coded up gs.vbs, which will dump out the group heirarchy, whenever that arrives</li>
  52
  53 <li>Resolved the lockvobs.pl for backup issue - now working!</li>
  54
  55 <li>Spoke with server guy about new server's configuirations. Rtnlprod04 & 5 should be available by Monday!</li>
  56
  57 <li>Worked with Adam trying to get his login working</li>
  58
  59 </ul>
  60
  61                               <p class="entry-footer">
  62                                  <span class="post-footers">Posted by  at  6:33 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000251.html">Permalink</a>
  63
  64
  65                               </p>
  66                            </div>
  67                         </div>
  68                      </div>
  69
  70
  71
  72                      <h2 class="date-header">September 21, 2004</h2>
  73                      <a id="a000249"></a>
  74                      <div class="entry" id="entry-249">
  75                         <h3 class="entry-header">Group structure/View Server Problems</h3>
  76                         <div class="entry-content">
  77                            <div class="entry-body">
  78                               <ul>
  79
  80 <li>Finished designing group structure - about to make AD requests</li>
  81
  82 <li><p>View server had a problem again. More and more it seems to be a problem with the NIC card on rtnlprod02. Managed to log into rtnlprod02 and look around. Couldn't see any processes at all in the TaskManager even though the 4 CPUs were 70-90% busy! Couldn't look at the Network tab - said there was no network adapter. Additionally the following appeared in the System event log:</p>
  83
  84 <pre>
  85 Event Type:     Error
  86 Event Source:   NIC Agents
  87 Event Category: Service
  88 Event ID:       1285
  89 Date:           9/21/2004
  90 Time:           2:07:32 PM
  91 User:           N/A
  92 Computer:       RTNLPROD02
  93 Description:
  94 NIC Agent: Connectivity has been lost for the NIC in slot 0, port 1. [SNMP TRAP: 18006 in CPQNIC.MIB]
  95 Data:
  96 0000: 00 00 06 00 00 00 00 00   ........
  97 0008: 01 00                     ..
  98 </pre>
  99
 100 </li>
 101
 102 </ul>
 103
 104                               <p class="entry-footer">
 105                                  <span class="post-footers">Posted by  at  7:18 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000249.html">Permalink</a>
 106
 107
 108                               </p>
 109                            </div>
 110                         </div>
 111                      </div>
 112
 113
 114
 115                      <h2 class="date-header">September 20, 2004</h2>
 116                      <a id="a000250"></a>
 117                      <div class="entry" id="entry-250">
 118                         <h3 class="entry-header">cmconfig.vbs</h3>
 119                         <div class="entry-content">
 120                            <div class="entry-body">
 121                               <p>Held code review for cmconfig.vbs. Spent the rest of the day implementing changes. Some changes were minor while a few others were good catches of possible problems.</p>
 122
 123                               <p class="entry-footer">
 124                                  <span class="post-footers">Posted by  at  7:19 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000250.html">Permalink</a>
 125
 126
 127                               </p>
 128                            </div>
 129                         </div>
 130                      </div>
 131
 132
 133
 134                      <h2 class="date-header">September 16, 2004</h2>
 135                      <a id="a000248"></a>
 136                      <div class="entry" id="entry-248">
 137                         <h3 class="entry-header">Finished up populate_groups.vbs</h3>
 138                         <div class="entry-content">
 139                            <div class="entry-body">
 140                               <ul>
 141
 142 <li>Investigated the group structure to document that is it not really heirarchical. We need to get it more tree like</li>
 143
 144 <li>Finished up coding populate_groups.vbs. Code now will walk the tree (that is when we get a tree!) and add users to the TOOLS database including their groups, gathered from walking the tree. If we do not have a tree to walk then the groups will be incomplete. Similarly if we tell populate_groups to populate from a node in the tree then only the groups in that node down will be gathered properly.</li>
 145
 146 </ul>
 147
 148                               <p class="entry-footer">
 149                                  <span class="post-footers">Posted by  at  7:43 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000248.html">Permalink</a>
 150
 151
 152                               </p>
 153                            </div>
 154                         </div>
 155                      </div>
 156
 157
 158
 159                      <h2 class="date-header">September 15, 2004</h2>
 160                      <a id="a000247"></a>
 161                      <div class="entry" id="entry-247">
 162                         <h3 class="entry-header">Populate users</h3>
 163                         <div class="entry-content">
 164                            <div class="entry-body">
 165                               <ul>
 166
 167 <li>Worked mainly on a script to backfill and populate users into the TOOLS database</li>
 168
 169 <li>View server acted up again. Rebooted it but then it didn't come up!  Got the server guys involved and they booted it to the <i>Last Known Good Configuration</i>. This means that the Server Heap Size registry tweaks have been backed out. This also means that we'll probably have the view server having problems again soon. We need to schedule a maintainance period to reboot the view server with the proper registry tweaks. I can't imagine that that setting caused a problem with rebooting as it's the same setting as rtnlprod01 which is the same hardware. I looked at the event log a little bit and I think that rtnlprod02's problems may be a failing NIC card. I guess time will tell...</li>
 170
 171 </ul>
 172
 173                               <p class="entry-footer">
 174                                  <span class="post-footers">Posted by  at  8:57 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000247.html">Permalink</a>
 175
 176
 177                               </p>
 178                            </div>
 179                         </div>
 180                      </div>
 181
 182
 183
 184                      <h2 class="date-header">September 14, 2004</h2>
 185                      <a id="a000245"></a>
 186                      <div class="entry" id="entry-245">
 187                         <h3 class="entry-header">Code complete for cmconfig.vbs</h3>
 188                         <div class="entry-content">
 189                            <div class="entry-body">
 190                               <p>Working mainly on cmconfig.vbs. Solution for the env problem was to set both the user environment and the process environment then call cmverfiy.cmd from cmconfig.vbs. The code now does the folowing:</p>
 191
 192 <ol>
 193   <li>Configure Clearquest using installutil</li>
 194
 195   <li>Verify connection to Clearquest</li>
 196
 197   <li>Connect to the TOOLS database and verify that the user exists there</li>
 198
 199   <li>Verify the user is in the proper Clearcase Active Directory group</li>
 200
 201   <li>Set CLEARCASE_PRIMARY_GROUP and CLEARCASE_GROUPS properly for the user based on the users TOOLS record</li>
 202
 203   <li>Set the Clearcase region as per the user's TOOLS record</li>
 204
 205   <li>Configure user's Clearquest email settings</li>
 206
 207   <li>Add registry entry to execute PMO-CM.cmd</li>
 208
 209   <li>Add registry entry indicating the version of this script that was used</li>
 210
 211   <li>Update the following fields in the user's record in the TOOLS database:
 212
 213   <ul>
 214      <li>machineName (set to hostname if machineName was blank or set to "My Computer" or "Unknown")</li>
 215
 216     <li>machineName2 (set to hostname if machineName was NOT blank or set to "My Computer" or "Unknown")</li>
 217
 218     <li>idAddedtoCC (if #4 succeeds)</li>
 219
 220     <li>isDeployed (if no other errors occur)</li>
 221
 222     <li>isAddedtoCQ (if #3 succeeds)</li>
 223   </ul>
 224
 225   <li>Runs cmverify to verify that all is OK</li>
 226 </ul>
 227
 228                               <p class="entry-footer">
 229                                  <span class="post-footers">Posted by  at  6:01 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000245.html">Permalink</a>
 230
 231
 232                               </p>
 233                            </div>
 234                         </div>
 235                      </div>
 236
 237
 238
 239                      <h2 class="date-header">September 13, 2004</h2>
 240                      <a id="a000246"></a>
 241                      <div class="entry" id="entry-246">
 242                         <h3 class="entry-header">Env var problems</h3>
 243                         <div class="entry-content">
 244                            <div class="entry-body">
 245                               <p>There is a slight problem with the "set everything and verify it" script cmconfig.cmd. The idea was that that one script would perform 3 separate actions:</p>
 246
 247 <ol>
 248   <li>Set up Clearquest configuration parameters (installutil)</li>
 249
 250   <li>Set up Clearcase configuration parameters (as per the logged in user) (setccconf.vbs)</li>
 251
 252   <li>Verify the installation (cmverify.cmd)</li>
 253 </ol>
 254
 255 <p>The problem is with #2 being VBScript and #3 happening as a result of executing from the cmconfig.cmd script. While setccconf.vbs does indeed set the proper configuration environment variables as soon as it ends those settings are no longer set anymore by the evoking script only. All other (new) processes know about the change to the environment variables. To illustrate this odd phenomena:</p>
 256
 257 <div class="code">
 258 <pre>
 259 $ <u>type setenv_var.vbs</u>
 260 Set sh  = WScript.CreateObject ("WScript.Shell")
 261 Set env = sh.Environment ("USER")
 262
 263 env ("foo") = "bar"
 264 $ <u>type senenv_var.cmd</u>
 265 @echo off
 266 set foo=bar
 267 $ <u>echo foo = %foo%</u>
 268 foo = %foo%
 269 $ <u>cscript setenv_var.vbs</u>
 270 $ <u>echo foo = %foo%</u>
 271 foo = %foo%
 272 $ <u>call setenv_var.cmd</u>
 273 $ <u>echo foo = %foo%</u>
 274 foo = bar
 275 $ <u>cmd /c echo foo = %foo%</u>
 276 foo = bar
 277 </pre>
 278 </div>
 279
 280 <p>Why it works for a .cmd script but not for a .vbs script I don't know.</p>
 281
 282 <p>So I will change cmconfig.cmd to do #1 and #2 above but skip #3. This means two things:</p>
 283
 284 <ol>
 285   <li>Customers will have to run cmconfig.cmd first, then cmverify.cmd second</li>
 286
 287   <li>The running of cmverify.cmd must be done in a separate, new cmd session</li>
 288 </ol>
 289
 290 <p>The reason for #2 is that even after cmconfig.cmd is run environment variables such as CLEARCASE_PRIMARY_GROUP and CLEARCASE_GROUPS will not have been "exported" into that cmd's environment (unless somebody can tell me how to set the parent's environment variables from VBScript...).</p>
 291
 292 <p>For the point and click crowd this should be OK. The email message you send the customer should have two links: one to cmconfig.cmd and one to cmverify.cmd. If the customer clicks the cmconfig.cmd link then cmconfig.cmd should run, in it's own process, and go away. Subsequently if the user clicks on cmverify.cmd that will run in it's own cmd process and it should pick up the appropriate environment variable settings.</p>
 293
 294 <p>There have been many requests for enhancements to the configuration scripts including updating the TOOLS database on successful verification and performing additional checks such as "is this user really in the AD group". I believe I will only be able to solve the above problem by having the setccconf.vbs script actually envoke the cmverify.cmd directly so that the environment variables that setccconf.vbs just set are exported into the cmverify.cmd's environment.</p>
 295
 296                               <p class="entry-footer">
 297                                  <span class="post-footers">Posted by  at  6:07 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000246.html">Permalink</a>
 298
 299
 300                               </p>
 301                            </div>
 302                         </div>
 303                      </div>
 304
 305
 306
 307                      <h2 class="date-header">September  9, 2004</h2>
 308                      <a id="a000244"></a>
 309                      <div class="entry" id="entry-244">
 310                         <h3 class="entry-header">Server Heap Size/Comment PINE code</h3>
 311                         <div class="entry-content">
 312                            <div class="entry-body">
 313                               <ul>
 314
 315 <li>Investigated why the view server keeps needing a reboot. Found out that the server heap size was never increased. Fixed that.</li>
 316
 317 <li>Coded up a new trigger called COMMENT_PINE_CODE</li>
 318
 319 </ul>
 320
 321                               <p class="entry-footer">
 322                                  <span class="post-footers">Posted by  at  5:57 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000244.html">Permalink</a>
 323
 324
 325                               </p>
 326                            </div>
 327                         </div>
 328                      </div>
 329
 330
 331
 332                      <h2 class="date-header">September  8, 2004</h2>
 333                      <a id="a000243"></a>
 334                      <div class="entry" id="entry-243">
 335                         <h3 class="entry-header">Fixed corrupted SQL files for BUCS</h3>
 336                         <div class="entry-content">
 337                            <div class="entry-body">
 338                               <ul>
 339
 340 <li>Fixed corrupted SQL files for BUCS</li>
 341
 342 </ul>
 343
 344                               <p class="entry-footer">
 345                                  <span class="post-footers">Posted by  at  5:55 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000243.html">Permalink</a>
 346
 347
 348                               </p>
 349                            </div>
 350                         </div>
 351                      </div>
 352
 353
 354
 355                      <h2 class="date-header">September  2, 2004</h2>
 356                      <a id="a000241"></a>
 357                      <div class="entry" id="entry-241">
 358                         <h3 class="entry-header">setccconf</h3>
 359                         <div class="entry-content">
 360                            <div class="entry-body">
 361                               <p>Found that there are situations where one needs to have CLEARCASE_PRIMARY_GROUP set. Worked with Mike to implement groups in the TOOLS database. Spent a large part of today implementing setccconfig.vbs. This command will replace setregion and sets 3 things:</p>
 362
 363 <ul>
 364
 365 <li>Region</li>
 366
 367 <li>CLEARCASE_PRIMARY_GROUP</li>
 368
 369 <li>CLEARCASE_GROUPS (if required)</li>
 370
 371 </ul>
 372
 373 <p>In order to do this the username is used to retrieve information from the TOOLS database. If the username is found then we get the project record and obtain the region. Next we check CC Primary Group and CC Groups. These fields will not always be filled in (previous entries lacked them but future entries should have them filled in. We then set CLEARCASE_PRIMARY_GROUP and CLEARCASE_GROUPS if there are any.</p>
 374
 375 <p>CC Groups in the TOOLS database will contain all Clearcase groups that the user belongs to - including their Primary group.  In a lot of cases the user's CC Groups will be only one and equal to the Primary group. In that case CLEARCASE_GROUPS is not set. If the user is a member of more than one group then it will be their Primary group and additional groups in the CC Groups field. In that case Primary group is removed from that list and the rest are set into CLEARCASE_GROUPS.</p>
 376
 377                               <p class="entry-footer">
 378                                  <span class="post-footers">Posted by  at  2:57 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000241.html">Permalink</a>
 379
 380
 381                               </p>
 382                            </div>
 383                         </div>
 384                      </div>
 385
 386
 387
 388                      <h2 class="date-header">September  1, 2004</h2>
 389                      <a id="a000242"></a>
 390                      <div class="entry" id="entry-242">
 391                         <h3 class="entry-header">CLEARCASE_PRIMARY_GROUP</h3>
 392                         <div class="entry-content">
 393                            <div class="entry-body">
 394                               <p>Worked on setccconf.vbs</p>
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 397                                  <span class="post-footers">Posted by  at  4:05 PM</span> <span class="separator">|</span> <a class="permalink" href="http://defaria.com/blogs/Status/archives/000242.html">Permalink</a>
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